SALON POLICIES

To ensure the best experience for all guests, please take a moment to review our salon policies.

7-Day Service Guarantee

Your satisfaction is our priority. If your gel polish or enhancements chip within 7 days of your service, we offer complimentary repairs. Please contact us as soon as possible to schedule.

No Refunds

We do not offer cash refunds on services. If you are not satisfied, please let our management know before leaving the salon so we can do our best to make it right.

Health & Safety

For your protection, please inform your technician of any allergies, medical conditions, or sensitivities before your service begins.

Child Safety

We love kids! However, for safety reasons, children must be supervised by an adult at all times and are not permitted to run or play inside the salon.

Alcohol & Beverages

Complimentary beverages are limited to one per guest. Alcoholic beverages are for guests 21+ only with valid ID. Please enjoy responsibly.

Right to Refuse Service

We reserve the right to refuse service to anyone who is disrespectful, intoxicated, or whose health or behavior may pose a risk to others.

Valuables

Mount Rose Nail Lounge is not responsible for lost or damaged personal items.

PRICE & DESIGN CONSULTATION

Design & Nail Art

Design pricing varies based on complexity, time, and your technician’s skill level. We offer complimentary consultations to help create the perfect look for you.

Price Transparency

Your technician will confirm your total price before starting your service. Please feel free to ask any pricing questions — we want you to feel completely comfortable before we begin.